Terms of Service

Terms of Service

Last updated: October 4, 2026

These Terms of Service apply to your use of homivoo.com and purchases made through our store. In these terms, “Homivoo,” “we,” “us” and “our” refer to the store operator.

Please read these terms together with our Shipping Policy, Returns & Refunds Policy and Privacy Policy before placing an order.

1. Using our website

You may use our website to browse products, place orders and contact us.

You must be legally able to enter into a purchase agreement, or have the permission and supervision of a parent or legal guardian.

You must not use the website for unlawful activities, submit fraudulent orders, interfere with its operation or attempt to access information without authorisation.

2. Product information

We aim to provide accurate product descriptions, prices and availability.

Please review the product page before purchasing, including dimensions, compatibility, features and what is included. Colours may appear slightly different depending on your screen settings.

If you notice unclear or conflicting information, contact us before placing your order.

3. Prices and payments

Product prices are displayed in the currency selected on our website. Applicable shipping charges and taxes are shown at checkout before payment.

Prices and promotions may change, but changes do not automatically alter the price of an order already placed.

Payments must be completed using an accepted payment method. You must be authorised to use the payment details you provide.

4. Orders and availability

Please provide accurate contact, billing and delivery information when ordering.

If an item becomes unavailable or we identify a problem affecting your order, we will contact you using the details provided at checkout.

We may decline or cancel orders where there is a reasonable concern about fraud, unauthorised payment or an inability to fulfil the order. If we cancel an order after payment, we will refund the amount paid for the cancelled items and any applicable delivery charges.

5. Order changes and cancellations

To request a change or cancellation, email info@homivoo.com as soon as possible and include your order number.

Our ability to make changes depends on the fulfilment stage. Once an order has been dispatched, return requests are handled under our Returns & Refunds Policy, subject to your applicable consumer rights.

6. Shipping and delivery

Our Shipping Policy explains processing times, estimated delivery times, charges and supported destinations.

Delivery estimates are not guaranteed arrival dates. If your order is delayed or a delivery issue occurs, contact us so we can investigate.

7. Returns and refunds

Please read our Returns & Refunds Policy for return eligibility, instructions, shipping costs and refund processing.

Nothing in these terms removes any statutory rights relating to faulty, damaged, misdescribed or incorrect goods.

8. Product use

Use products for their intended purpose and follow any instructions and safety information provided.

If a product appears damaged or unsafe, stop using it and contact us.

9. Privacy

Our store is hosted by Shopify. Shopify processes information about your visits and purchases, including through enhanced features that may use information from interactions with other merchants and Shopify. Information may be shared with Shopify and service providers in other countries. Our Privacy Policy explains these activities and your available privacy choices.

10. Website content

Website text, branding, images and other content belong to Homivoo or their respective owners.

You may use the website for personal shopping purposes. You must not reproduce or commercially use its content without permission from the relevant rights holder.

11. Website availability and external links

We aim to keep the website accessible, but maintenance or technical issues may occasionally interrupt access.

Links to external websites may be provided for convenience. Those websites have their own terms and privacy practices.

12. Your consumer rights

Nothing in these terms excludes or limits rights or protections that cannot lawfully be excluded or limited.

If a provision conflicts with mandatory consumer law applicable to your purchase, that law takes precedence.

13. Changes to these terms

We may update these terms to reflect changes to our store or services. Updates will be published on this page with a revised date.

Changes will not retrospectively remove rights attached to orders already placed.

14. Contact us

For questions about these terms or your order:

Email: info@homivoo.com
Phone: +1 949-710-9878
Business address: 1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States.